Frequently Asked Questions

Our datasets are aggregated from verified transactions from thousands of Australian consumers. Sourced directly from financial institutions our data source is completely anonymised as our commitment to consumer privacy and protection.  

The data presented in our dashboards is presented in real time and updated daily. 

Yes our dashboard reports can be exported in both Excel and PDF – as well as downloaded image. 

No. The data only represents transactions made by a subset of users. There are about 400,000 unique users in our dataset.

No. The data only includes transactions made in Australia.

Our data represents transactions made by consumers from our network of verified purchase partners, and is not representative of the entire Australian market. 

The current thresholds set for the chart to visualise data is a minimum of 100 customers over the requested time period.

We do not receive nor store any personally identifiable information (PII) from any of our members. All data presented in our dashboard is completely anonymised. 

For additional user logins please contact our system administrator

 

To activate your research campaign please submit a Find out Why form, and someone from our Research team will be in contact.

Yes – our dashboard is mobile optimised and easy to use on the go!