Becoming a member is easy and free!
All you have to do is create an account, by providing your country, email address and password and you can get started.
Once registered, you will receive an verification email with a link to confirm your registration. We have designed this ‘double opt-in’ process to make sure you’re exactly who you say you are.
Be sure to check your junk/ spam mail as well as your regular inbox and add us to your safe senders list.
Anyone over the age of 15 years is welcome to join Pureprofile. You can create an account by providing your country, email address and password.
Don’t worry, forgotten passwords happen to the best of us!
You can reset your password by clicking the ‘Forgotten/ Reset password?’ link at login.
Once you’ve provided your email address (the one you registered with) we’ll send an email with instructions for resetting your password.
To change or update your account details such as email address, home address, linked mobile and/ or banking information, click on the ‘settings’ tab under your name and profile picture, which appears at the top right of each page when you are logged in to your account.
Be aware upon closing your account you will forfeit your current balance and your account cannot be reopened.
Yes, you can refer as many people as you like. In order to start referring, you must first meet the eligibility criteria:
- Have a verified your email address
- Been a member for at least 2 months
- Completed the first activity in your personal feed
- Started ANY other activity in the past 30 days
You are only allowed to register for one account.
If we discover you’re running more than one Pureprofile account, all of your accounts may be closed and you may be permanently blocked from our service and all monies forfeited.
If you haven’t logged in and completed an activity in the last 12 months, your Pureprofile account will be considered inactive and may be closed. When your account is determined to be inactive, you forfeit your rewards balance and most of your valuable profile information.
The reason we pause your account is due to the inherent value of your profile. Your profile is a personal asset that you have built and refined over time. By not engaging in over a year, we assume your profile data is not current and that you’re not interested in continuing to build this profile with us.
Before your balance is forfeited, you will receive emails inviting you to log in and confirm your account is still active. If you don’t respond to these by logging in and participating, your account will be deemed inactive and may be closed.
The more data you connect, the more valuable your profile becomes. The more we know about what topics and products you like, the easier it is for us to match you to relevant activities that you love to participate in.
It’s not just about earning cash, though. Your answers are combined with others so you can see how you compare and make better decisions in the future.
You can close your Pureprofile account at any time by logging in and clicking on the settings tab under your name and profile picture, which appears at the top right of each page of our site. Once you’ve confirmed your password, you can follow the prompts to close your Pureprofile account. Once an account has been closed it cannot be reopened and any balance will be forfeited.
We’re always working to fix technical errors. If you completed a paid activity and believe you didn’t get paid for it, please contact our customer service team.
Remember to include as much information about the survey as you can, including the name, ID, potential earning or any details about the survey topic and what went wrong.
Your transactions will display any transactional history for all of the activities you have participated in.
Access this by clicking transactions in the left-hand menu.
Once your account reaches the minimum requirement, click on the Rewards in the menu bar to the left of your feed to select your preferred redemption method and follow the prompts.
Depending on which country you live in, you can exchange your earnings for different rewards. Cash direct into your bank or PayPal account will always be an option, Giftcards, petrol discounts, movie tickets, or investment opportunities (depending on your region).
We’re always looking for new reward partners, if you have a good idea or would like to see something available to your region, please reach out to our customer support team and provide your input.
If your bank informs us of a failed redemption an automatic email will ask you to update your bank account information within your account and confirm to us once done. Once we’ve verified your bank details, we’ll be happy to reprocess your redemption.
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