Somehow, even in 2020, businesses are still struggling to overcome their addiction to paper. This needs to change, argues one managed services company.

The business and environmental benefits, and enabling technology, should make paper business records and paper contracts redundant. But it hasn’t happened, muses Forum Group.

To determine how big this problem might be, Forum Group commissioned market research firm Pureprofile to survey 500 Australian workers to better understand the barriers to electronic record keeping.